Technology Sector Productive Unit

Technology Sector Productive Unit — Omnichannel Customer Service SaaS Platform with Artificial Intelligence (B2B)

A productive unit in the technology sector is offered for sale, consisting of an omnichannel customer service SaaS platform with artificial intelligence, aimed at the B2B market. The solution integrates, in a single environment: live chat, chatbot with generative AI, ticketing system, unified inbox, knowledge base, advanced analytics and workflow automation. It has a commercial presence in more than 77 countries, more than 1,600 integrations with third-party tools and ISO 27001, ISO 27017 and ISO 27018 certifications. Available in a web version and mobile app (iOS / Android), with a portfolio of reference clients among telecommunications operators, large-scale retail and top-tier technology-based companies.
ASSETS INCLUDED IN THE PRODUCTIVE UNIT

SaaS platform: complete source code (backend, frontend, microservices, APIs and technical documentation), hosted in version-control repositories.
Figurative registered trademark (class 42, valid OEPM registration).
5 web domains associated with the brand and the service.
Tangible assets: 4 × MacBook Air 13" (Late 2020), Samsung 27" Business monitor and LG 24" monitor.
Accounts receivable pending collection in the amount of €270,003.58.
The current workforce consists of 6 specialized employees (2 active + 4 under ERTE until 30/09/2026).

ECONOMIC DATA

Revenue: 2023: €512,129 | 2024: €473,020 | 2025: €301,611.
Valuation of the productive unit using discounted cash flow (DCF), as a going concern: €2,412,452.60 (report by independent auditors).

Pre-Granted Application for a Subsidy of €569,631.99, intended to develop a hybrid cybersecurity technology (based on AI and multimodal biometrics) to protect conversational agents against prompt injection attacks and to continuously verify users’ identities.

It is expressly stated that offers may be submitted for any amount and scope, with acceptance subject to the exclusive discretion of the Insolvency Administration.

DATA ROOM (upon signing an NDA): Annual Accounts 2022–2024, full report from the Insolvency Administration, MRR and cash flow, employee roster and valued inventory of assets.